Politique d’expédition

📦 Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.
You will receive another notification when your order has shipped.Orders are delivered within 3–7 business days from the date the order was placed.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional time in transit for delivery.

🚚 Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:

Delivery delays can occasionally occur due to customs or carrier issues.

🌍 International Shipping

We offer worldwide shipping.
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country.
We are not responsible for these charges if they are applied and are your responsibility as the customer.

📦 Order Tracking

Once your order has shipped, you will receive an email with a tracking number.
Please allow 24–48 hours for the tracking information to become active.

🧾 Missing, Lost, or Damaged Packages

If your order hasn’t arrived within the estimated time frame, please contact us at [your support email].
We will work with the shipping carrier to resolve the issue.
We are not responsible for packages lost or damaged in transit, but we will help you file a claim if needed.

✉️ Contact Us

If you have any questions about this Shipping Policy, please contact us:
📧 Email: infos@chekinahluxehair.com